Shipping & Delivery
Thank you for shopping at RockHula! We’re committed to providing you with a reliable shipping experience. Below are the details of our shipping policy.
Estimated Delivery Times
Delivery takes 7 to 20 business days, depending on your location. This timeframe begins once your order has shipped. Delays may occur due to weather or carrier-related issues.
Domestic Shipping Rates
- Standard Shipping: $6.99 per order.
- Free Shipping: Available on orders of $200 or more.
Shipping costs will be clearly displayed at checkout.
International Shipping
See the estimations above for delivery timeframes by country. Precise international shipping costs also display at checkout based on your location.
Shipment Tracking
Once your order dispatches, you’ll receive an email with tracking information to monitor status. Please allow 48 hours for the tracking to activate in the system.
Contact Customer Service if your order is not received within 12 days of getting a shipping confirmation.
P.O. Box Shipping
Unfortunately we do not ship to P.O. boxes in the United States at this time.
Returns & Exchanges
See our Returns Policy for information related to refunds, returns and exchanges.
Lost or Damaged Packages
In rare cases of lost or damaged shipments, contact Customer Service with your order details and photo(s). We will determine next steps for refunds or replacements on a case-by-case basis.
Invalid Addresses
Customers are responsible for providing complete, accurate shipping addresses. We cannot guarantee address changes after orders enter fulfillment stages.
Contact Our Team
Reach our Customer Service crew at [email protected] with any other shipping or delivery questions!
